Contact Information

At Pawsaints, we are committed to providing clear and accessible customer support. You may contact us with questions regarding our products, orders, shipping, returns, refunds, privacy practices, sizing, or store policies.

BUSINESS INFORMATION

Business name: Pawsaints
Owner: Danny Bonilla
Website: pawsaints.store
Email: bonillaalan278@gmail.com
Telephone: +1 (862) 410-3229
Business address: 118 Sheridan Ave, Roselle Park, New Jersey, United States

CUSTOMER SUPPORT

For questions regarding an existing order, please include:

• Your full name.
• Your order number.
• The email address used during checkout.
• A clear explanation of your question or concern.
• Photographs of the product and packaging when reporting damage or defects.
• Your pet’s measurements and the size ordered if your question is related to sizing or fit.

Providing this information will help us review your request more efficiently.

PRIVACY REQUESTS

For questions about your personal information or to request access, correction, or deletion of your information, contact:

bonillaalan278@gmail.com

Please use “Privacy Request” as the subject line.

RETURNS

Do not send products to our business address without first contacting us and receiving return authorization.

Unauthorized returns may not be accepted or processed.

Please review our Return and Refund Policy before sending any product.

PRODUCT AND SIZING QUESTIONS

If you need help selecting a size for your pet, please contact us before ordering.

When possible, include your pet’s:

• Neck measurement.
• Chest measurement.
• Back length.
• Breed or general body type.

This information can help us provide general sizing guidance, although the final fit may vary depending on your pet’s individual proportions.

CONTACT FORM

You may also contact us through the contact form available on pawsaints.store.

We will respond as soon as reasonably possible.